What information do we collect?
Remember Nhu collects personal information when you voluntarily submit it to us. For example, donors may provide us with personal information (such as name, address, email address, telephone numbers and/or credit/debit card information). If a donor, or a website visitor, contacts us by email they may provide us with their email address, and name. Providing data is required in these contexts in order for us to process your donations, requests, or respond to inquiries. In addition to the personal information that you submit to us, we may collect personal information about you from reputable third parties, or automatically collect information using basic Web Server Logs. Our web servers may collect certain information such as IP address, pages visited, time of visits, and referring website. Finally if you apply for a job, all related application information will be collected and stored. In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experiences as a sponsor, and contact preferences.
Where do we transfer and store information?
Remember Nhu is based in the United States, and any information transmitted to us may be stored, accessed, or processed in the United States. Residents of some other countries, including residents of the European Union, should be aware that the laws of the United States do not offer the same protections as the laws of your home country.
How do we use information we collect?
Remember Nhu uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on your sponsored child and special events, and to personalize our services and communications with you. Credit card and/or checking account information is used only for payment processing and is not retained for other purposes. From time to time, we may also use your information to contact you for market research or provide you with information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out or decline Remember Nhu marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable. Data collected may also be combined with information you provide when you register as a Remember Nhu sponsor. Furthermore, we use 3rd-party demographic data (such as age, gender and interests) to better understand how our website is used and to make improvements in usability.
Who do we share information with?
It is Remember Nhu’s policy to ensure that personal data is not used or disclosed except as necessary to provide services, to protect the confidentiality or security of personal data or as otherwise permitted by law. Remember Nhu does not rent, sell, or lease personal data with others. However, in those situations where we retain third parties to perform processing tasks or other activities, and transfer personal data to those partners or to any of our international offices, we require that these groups agree to provide at least an equivalent level of protection as provided by Remember Nhu.
Our commitment to data security
Remember Nhu is committed to ensuring the security of your information. We have implemented reasonable electronic, physical and procedural safeguards designed to help protect against the loss, unauthorized access or disclosure, alteration or destruction of the information under our control. We use encryption systems, when collecting or transferring sensitive data such as credit card information. Certain features of our web site may require you to use an access code, password or similar unique identifier. You are responsible for protecting the secrecy of your account information. Although we strive to protect your personal information, no data transmission over the internet is completely secure. There is some risk associated with any data transmission, including the risk that personal information may be intercepted in transit. If a breach of your personal information occurs we will provide a notification within a timeframe and by a manner permitted by your local jurisdiction.
Your data access & choices
We will make every effort to provide you with access to updating your sponsor or donor data. To review or correct your personal information, contact us at firstname.lastname@example.org, or by phone: (877) 435-7648, Monday through Friday, 9 a.m. to 5 p.m. EST. It is the policy of Remember Nhu to ensure that all personal data is maintained only as long as necessary or as otherwise permitted by law.
Remember Nhu will not use or share the personally identifiable information you provide to us in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, you may let us know if you do not wish to receive unsolicited direct marketing materials from us, and we will do everything we can to honor such requests.
Remember Nhu takes reasonable steps to ensure that personal data is reliable, accurate, and complete. The steps we take to ensure data integrity are made in light of the purposes for which the personal data is used. It is the policy of Remember Nhu to ensure that all personal data is maintained only as long as necessary or as otherwise permitted by law.
Links to outside resources
Our web sites may contain links to other online resources. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of online resources operated by others. This privacy statement does not apply to any other online resources where a link to this privacy statement does not appear. We are not responsible for the performance of sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each site’s privacy practices and make your own conclusions regarding the adequacy of these practices.
Conditions of use
Remember Nhu provides these services described to you subject to the conditions contained within this privacy statement. If you visit our website you accept these conditions. Please read them carefully. In addition, when you use any current or future Remember Nhu website, service or visit any entity referenced by Remember Nhu, in its website, you also will be subject to the guidelines and conditions applicable to any such entity.
Site policies, modification, & severability
Remember Nhu reserves the right to make changes to this website, policies, and these conditions of use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
What about cookies?
Cookies may be used to determine the success of Remember Nhu’s website and marketing campaigns. This allows us to be good stewards with the donations that are given to us to determine our online effectiveness, which also helps keep our expenses low.
In addition to cookies, we may use other technologies, including pixel tags or Google
Analytics, to gather information on how our users interact with our website and to help us efficiently monitor our website and marketing campaigns. These technologies, for example, show us popular pages, conversion rates, click-throughs and other information that can be used to improve our website. We also occasionally share select non-personal information with trusted third parties. Remember Nhu and its third party vendors use pixel tags to track and analyze non-personally identifiable usage information to compile statistical traffic analysis or usage patterns. Third-party cookies may also be used to inform, optimize and serve Remember Nhu ads on other websites based on your visits to Remember Nhu websites.
What is a cookie, any way?
A cookie is a series of data characters that, when programmed into a website, is placed by the web server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recognize” you as a unique individual. Cookies do not collect data from the end user’s hard drive.
Can cookies be removed from my hard drive?
Yes, cookies can be removed from your hard drive. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.
Communicating with us: If we need, or are required to, contact you about the privacy or security of your information we may do so by telephone, email, or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email, telephone, or mail at:
P.O. Box 27000
Akron, OH 44319
Effective: January 25, 2019